Mustafiz Man (“we,” “us,” or “our”) operates mustafizman.com from Dhaka, Bangladesh.

This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact us, subscribe to our newsletter, book a consultation, or use our services.

1. Information We Collect

Information you provide

Depending on how you interact with us, you may provide:

- Your name, email address, and phone number.

- Your business name, website, and project requirements.

- Information submitted when booking a consultation.

- Messages, feedback, and other information you choose to share.

- Billing and transaction information when engaging our services.

Please avoid sending sensitive personal information or account passwords through general inquiry forms or email.

Information collected automatically

Our website and its hosting providers may collect technical information such as your IP address, browser type, device information, pages visited, referring website, and the date and time of your visit.

Cookies and similar technologies may collect additional information, depending on the tools enabled and your consent choices.

2. How We Use Your Information

We use personal information to:

- Respond to inquiries and discuss potential projects.

- Schedule consultations and communicate about appointments.

- Deliver and support our services.

- Prepare proposals, agreements, and invoices.

- Send newsletters and marketing emails where permitted.

- Understand website usage and improve our content.

- Protect our website and business against fraud or misuse.

- Meet legal obligations and resolve disputes.

Providing information is generally voluntary. However, without relevant contact or project details, we may be unable to respond to your request or provide a service.

3. Legal Bases for Processing

Where applicable data protection law requires a legal basis, we rely on:

- Contract: To take steps you request before entering an agreement and to deliver agreed services.

- Consent: For activities requiring your permission, such as certain marketing communications and non-essential tracking.

- Legitimate interests: To respond to business inquiries, maintain security, and improve our services, where these interests do not override your rights.

- Legal obligations: To maintain required records and comply with applicable law.

You may withdraw consent at any time. This does not affect processing that took place lawfully before withdrawal.

4. Cookies and Tracking Technologies

Cookies are small files stored on your device. Our website may use cookies and similar technologies to support essential functions, remember preferences, understand visitor activity, and measure marketing performance.

Where required by law, we obtain consent before using non-essential cookies or tracking technologies.

You can manage cookies through your browser and, where available, the website’s cookie settings. Blocking some cookies may affect website functionality.

Any analytics or advertising tools we enable must be described in our cookie notice or consent settings, including their purposes and available choices.

5. Email Communications

If you subscribe to our newsletter or otherwise agree to receive marketing emails, we may send educational content, business updates, and information about our services.

You can unsubscribe using the link in our marketing emails or by contacting [email protected].

Unsubscribing from marketing does not stop necessary communications about an active project, appointment, invoice, or service request.

6. How We Share Information

We share personal information when reasonably necessary with:

- Website hosting, maintenance, and security providers.

- Scheduling providers, including Calendly when you book through our booking link.

- Email, customer relationship management, and communication providers used to manage inquiries and client relationships.

- Payment and accounting providers where needed for client transactions.

- Contractors or professional advisers who need relevant information to support our business or deliver agreed services.

- Authorities or other parties when disclosure is legally required or necessary to protect legal rights.

Providers acting on our behalf are permitted to process information for the services they provide, subject to appropriate confidentiality and data protection obligations.

When you interact directly with a third-party platform, its own privacy policy may also apply.

7. Client Customer Data

When clients give us access to their CRM, advertising accounts, or customer information to perform agreed work, we process that information according to the client’s instructions and our agreement.

The client remains responsible for its own privacy notices and lawful collection of customer information. Requests concerning a client’s customer records should normally be directed to that client.

8. International Processing

We operate from Bangladesh. Our service providers may process or store information in other countries.

Where applicable law requires safeguards for international transfers, we use appropriate arrangements, such as approved contractual protections or other legally permitted transfer mechanisms. You may contact us for information about safeguards relevant to your data.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention depends on the nature of the information, our relationship with you, legal recordkeeping requirements, and any need to resolve disputes.

Inquiry records are kept while handling your request and any reasonable follow-up. Client and billing records are retained for service delivery and applicable legal requirements. Newsletter information is kept until you unsubscribe or we discontinue the mailing list.

We may retain a minimal suppression record to ensure we respect your marketing opt-out.

10. Information Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

No website, electronic transmission, or storage system is completely secure, so we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

- Request access to your personal information.

- Correct inaccurate or incomplete information.

- Request deletion of your information.

- Restrict or object to certain processing.

- Receive a portable copy of certain information.

- Withdraw consent where processing relies on consent.

- Complain to your local data protection authority.

You may object to the use of your personal information for direct marketing at any time.

To exercise your rights, email [email protected]. We may need to verify your identity before responding. We will handle requests within the period required by applicable law.

12. Children’s Privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, please contact us so we can investigate and delete it where appropriate.

13. External Websites

Our website may link to third-party websites, tools, and platforms. We are not responsible for their privacy practices. Please review their policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy as our services, practices, or legal obligations change. The latest version will appear on this page with an updated date.

Where required, we will provide additional notice of significant changes.

15. Contact Us

For questions about this Privacy Policy or the handling of your personal information, contact:

Mustafiz Man

Email: [email protected]

Website: mustafizman.com